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Infrastructure Engineer


DigitasLBI’s Managed Services team provides hosting and application support services for many of our high-profile clients.

In an Infrastructure Engineer we are looking for a smart, motivated individual with experience of supporting Linux and Windows environments with excellent problem-solving, team working and communications skills to join a growing platform support team.

To be a successful Infrastructure Engineer you will need to demonstrate experience of supporting critical systems and workloads, whilst being flexible in your approach to managing priorities.

The role involves providing out-of-hours support for escalations on an on-call rota system with overtime rates.

As a Infrastructure Engineer you will need a good knowledge of some or all of the following:

  • Windows and Linux OS, including PowerShell and Shell scripting
  • Enterprise eCommerce and CMS solutions like Hybris, EPiServer, Oracle WCS, AEM/CQ, Sitecore
  • Networking: Routing & switch configurations, Cisco Firewalls & Network Security, Load balancing, WAF
  • Web servers: Apache, IIS and Tomcat
  • Enterprise VMware
  • At least one of the following Public Cloud providers: AWS, Azure, GCP, OCP
  • Familiarity with CI/build management tooling such as Bamboo, or Jenkins
  • Configuration and automation tooling e.g. Chef, Puppet
  • Common database technologies: MySQL, Microsoft SQL Server and Mongo
  • Monitoring Tools: Xymon, Zabbix, CA, Datadog, New Relic, App Dynamics

In addition, the following would be beneficial:

  • Experience with the Atlassian suite, Confluence, JIRA, Crowd, Stash, or Bamboo
  • An understanding of Java and Java application servers
  • Experience in supporting an with design and build technology led projects
  • Practical knowledge of other web technologies (HTML, CSS, JavaScript)

You should also demonstrate:

  • An understanding gathering requirements to support live production web sites for high-profile brands
  • Experience of working within a DevOps and Continuous Integration/Continuous Delivery ethos, including working closely with development and application management teams
  • A general enthusiasm for technology and a willingness to embrace and learn new systems / tools

About DigitasLBi

We’ve got 40 offices in 25 countries, each one helping to redefine the landscape of strategy, creativity, media and technology. We’re excited about the awards we’ve won– such as Marketing’s Digital Agency of the Year, Markies, Tangrams and CRM agency of the year to name a few – but what excites us most is the people we work with, the clients we work for and the never-ending challenge that confronts us: Producing amazing effective work for our clients, day after day.

On top of great values, great people and great clients, we’ve also got tons of perks that we’re proud to offer – things like extra parent leave days, CSR volunteering opportunities, gym membership discounts and training and development schemes. And while we celebrate the people who’ve stuck by us and shaped us into the strong force that we are today, we’re always looking for great new talent help us grow even stronger. If that’s you, well, come join us.

DigitasLBi is an equal opportunity employer.